Question 1

Where should I start with Apple certification?

Accepted Answer

Start with the free Apple Device Support course (14 hours of content), then take the Apple Device Support exam (9L0-3019, $149) to earn Apple Certified Support Professional. Then progress to Apple Deployment and Management (13 hours) and exam 9L0-3021 ($149) for Apple Certified IT Professional.

Question 2

Do Apple certifications expire?

Accepted Answer

Apple IT certifications (Support Professional and IT Professional) do not have a standard expiration date. However, recertification exams are available for $49 to update credentials when major OS versions change. The older ACMT certification requires renewal every 2 years.

Question 3

Are Apple exams available online?

Accepted Answer

Yes, Apple exams are delivered through Pearson OnVUE online proctoring. In-person testing is available at select Pearson VUE test centers. Exams cost $149 per attempt. Vouchers are valid for 12 months from purchase.

Question 4

What is the passing score and exam format?

Accepted Answer

Exams are based on iOS/iPadOS/macOS content. Each exam requires 30-60 hours of preparation. Retake policy: You can retake after 7 days, with a maximum of 4 attempts allowed. Recertification exams for unexpired certifications cost $49.

Question 5

How much do Apple certifications cost?

Accepted Answer

Each exam costs $149 USD (plus applicable taxes). Training courses are free. A combined path (both certifications) costs $298. Apple occasionally offers promotions such as buy-one-get-one-free practice exams. Partner employees may receive vouchers through Apple's SEED program.

Question 6

What is the hardest Apple certification?

Accepted Answer

The Apple Certified IT Professional (Deployment and Management exam) is more advanced, covering MDM, Apple Business Manager, device configuration at scale, and security compliance. It requires the Support Professional certification as a prerequisite.

Question 7

How do Apple IT certs compare to ACMT?

Accepted Answer

Apple IT certifications (Support Professional & IT Professional) focus on enterprise IT support and device management. The ACMT (Apple Certified Mac Technician) is a separate hardware repair certification requiring the Apple Service Fundamentals exam plus Mac Service exams ($150 each), valid for 2 years, and is designed for service technicians at AASPs.

Apple

About Apple

Why certify?

Apple Certification FAQ