Microsoft Dynamics 365 Customer Service Functional Consultant
MB-230
An intermediate-level exam on the Dynamics 365 Customer Service Functional Consultant track, rated medium in difficulty, recommended for candidates with at least 12 months of hands-on experience, consisting of 146 questions in 100 minutes. Prepare with professionally curated practice questions and walk into exam day with confidence.
One-time payment · 146+ questions · Instant PDF download
Exam Details
- Time Limit
- 100 min
- Passing Score
- 700
- Exam Questions
- 146
- Exam Fee
- $165
- Format
- multiple-choice / case studies
- Difficulty
- Medium
- Exp. Needed
- 12 months
- Cert Valid
- 1 yr
- Free Questions
- 20
- Languages
- en, ja, zh-cn, ko, de, fr, es, pt-br
Who Should Take This
MB-230 target roles
Certification Path
intermediate · Dynamics 365 Customer Service Functional Consultant
| Prerequisites | None (MB-910 recommended) |
|---|---|
| Current Exam | MB-230 |
| Next Step | MB-300MB-330 |
MB-230 exam guide
How hard is the MB-230 exam?
The MB-230 is rated medium in difficulty, most candidates prepare with at least 12 months of hands-on experience. Difficulty varies with your existing hands-on practice, so use the sample questions on this page to gauge where you stand before booking the real test.
How long should you study for the MB-230?
A practical plan for this difficulty level is 8–12 weeks of focused study at one to two hours a day. Split the time across the official domains below, finish each domain with practice questions, and reserve the final two weeks for full-length timed practice and review of missed questions.
What is the MB-230 exam format?
Expect around 146 questions, 100 minutes to complete, a passing score of 700, formats include multiple-choice,case studies, the current blueprint is version current, the official exam fee is $165 USD. It is offered in en, ja, zh-cn, ko and more languages. Check your local testing provider for delivery options and any regional pricing differences.
Who should take the MB-230 exam?
This is a intermediate-level certification, the prerequisite is none (mb-910 recommended), typical target roles include customer service consultant. If the role you are aiming for appears on that list, the credential is a direct investment in your next job move rather than a general-purpose certificate.
What comes after the MB-230?
Candidates who pass usually continue with MB-300, MB-330, this exam sits on the Dynamics 365 Customer Service Functional Consultant track. Map the whole path before you start studying so each certificate builds on the previous one instead of repeating the same ground.
How do you renew the MB-230 certification?
The certification remains valid for 1 year, renewal is possible via pass free online assessment on microsoft learn. Plan the renewal before the expiry date so the credential never lapses on your CV or job application.
Certification FAQ
Other ways to test for MB-230
20 free questions available — two ways to use them.
Ready to Ace the MB-230?
Unlock 146+ MB-230 questions in PDF format, or start with 20 free questions right now.