Microsoft

Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

MB-910

A beginner-level exam on the Dynamics 365 Fundamentals (CRM) track, covering Describe Dynamics 365 Customer Insights, Describe Dynamics 365 Sales, Describe Dynamics 365 Customer Service, and more, consisting of 75 questions. Prepare with professionally curated practice questions and walk into exam day with confidence.

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Exam Details

Exam Questions
75
Format
multiple-choice / case studies
Free Questions
20

What the MB-910 Exam Covers

4 official domains

1

Describe Dynamics 365 Customer Insights

2

Describe Dynamics 365 Sales

3

Describe Dynamics 365 Customer Service

4

Describe Dynamics 365 Field Service

Who Should Take This

MB-910 target roles

Business User
Sales Professional
Customer Service Professional

Certification Path

beginner · Dynamics 365 Fundamentals (CRM)

PrerequisitesNone
Current ExamMB-910
Next Step
MB-210 or MB-220 or MB-230 or MB-240

MB-910 exam guide

What is the MB-910 exam format?

Expect around 75 questions, formats include multiple-choice,case studies, the current blueprint is version current. Check your local testing provider for delivery options and any regional pricing differences.

Who should take the MB-910 exam?

This is a beginner-level certification, the prerequisite is none, typical target roles include business user, sales professional, customer service professional. If the role you are aiming for appears on that list, the credential is a direct investment in your next job move rather than a general-purpose certificate.

What comes after the MB-910?

Candidates who pass usually continue with MB-210 or MB-220 or MB-230 or MB-240, this exam sits on the Dynamics 365 Fundamentals (CRM) track. Map the whole path before you start studying so each certificate builds on the previous one instead of repeating the same ground.


Other ways to test for MB-910

20 free questions available — two ways to use them.

Ready to Ace the MB-910?

Unlock 75+ MB-910 questions in PDF format, or start with 20 free questions right now.