Free ADM-201 Sample Questions — Administration Essentials for New Admins

The formula editor may be used all of the following places EXCEPT:

• A. S-Control
• B. Formula Field
• C. Default values on Standard Fields

What happens when you delete a custom field?

• A. Custom fields cannot be deleted
• B. The field and its data are permanently deleted
• C. The data in the field is saved and the field is permanently deleted
• D. The field appears in deleted list from where it can be undeleted

When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast?

• A. Opportunity Close Date Only
• B. Product Date Only
• C. Schedule Date Only
• D. Commit Date
• E. Opportunity Close Date, Product Date, Schedule Date

Sales User is a standard profile.

• A. True
• B. False

Currently, when support reps at Ursa Major Solar close a case, they manually send an email notification to the customer. The support manager would like to automate this process, as too many reps are forgetting this step. Which two settings should the administrator use to meet this request? (Choose two.)

• A. Add the Knowledge component to the closed layout
• B. Notify contact checkbox on close page layout
• C. Case close template in the support settings
• D. Auto-response rule step set for status of closed

The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign. Which two solutions should the administrator use to modify the picklist field values? (Choose two.)

• A. Add the Campaign Member Statuses related list to the Page Layout
• B. Mass modify the Campaign Member Statuses related list
• C. Edit the picklist values for the Campaign Status in Object Manager
• D. Modify the picklist value on the Campaign Member Statuses related list

Universal Containers has a public read only sharing model on accounts. A new sales team has been created that will be dealing with high-security customers. The administrator has been asked to hide these accounts from anyone NOT on this team. Which two steps must be taken to hide these accounts without impacting access to the rest of the Sales team? (Choose two.)

• A. Change the new team role to be outside the company hierarchy
• B. Change organization-wide default on accounts to private
• C. Create ownership-based sharing rules
• D. Create a new account record type to separate both teams

When creating a sales process, the System Administrator will be modifying/filtering the values of the __________ field.

• A. Amount
• B. Stage
• C. Next Steps
• D. Status
• E. Close Date

When a Salesforce user is deactivated, what happens to all of the records the user owns in Salesforce?

• A. They are automatically assigned to another user
• B. They are assigned to the deactivated user until reassigned
• C. They are automatically deleted
• D. They are automatically assigned to the administrator

Universal Containers wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find deal records via a search. What option should the administrator adjust to fully restrict access?

• A. Permissions and tab visibility
• B. Page layouts and field-level security
• C. App permissions and search terms
• D. Record settings and search index

Which is a consideration when creating a drill-to-detail dashboard component?

• A. The dashboard component type must be a gauge
• B. Drill-to-detail must be enabled on the custom report type
• C. The source report must be stored in the drill-to-detail folder
• D. The source report must be grouped by record name, record owner, or feed post

Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Choose all that apply.)

• A. The Login History related list on the user's record
• B. The user's profile
• C. Manage Users | Login History
• D. Call salesforce.com Support

Which of the following is the best way to make the Field Mandatory for everyone?

• A. Page Layout
• B. Validation Rule
• C. Roles & Profiles
• D. Field Level Security

A checkbox can be the controlling field to a dependent picklist.

• A. True
• B. False

If a user has public read-only access to records [that he/she does not own], the following are true.

• A. The user can view the record but not edit it
• B. The user can view and delete the record, but not edit it
• C. The user can change the owner of the record
• D. The user can search for the record
• E. The user can report on the record

Which of the following is a standard Profile?

• A. Sales User
• B. Marketing User
• C. Invoice Manager
• D. Contract Manager

What determines the suggested criteria for lookup filter?

• A. Previously used filter criteria
• B. Organization Wide Defautl settings
• C. The current application schema
• D. survey taken when enabling this feature

The maximum number of values in controlling picklists is the same as in dependent picklists.

• A. True
• B. False

Which statements are true about standard fields?

• A. Std fields are created by Admin
• B. You can delete std fields
• C. You can change the std field labels
• D. You can remove required std fields from a page layout

Chatter External license allow users outside the company to join public Chatter groups.

• A. True
• B. False